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Renee offers extraordinarily high level of service
Dear Charles, I am writing to inform you of the extraordinarily high level of service I received, and continue to receive, from Renee Apfelbeck in connection with my recent purchase of a single family home in Silverthorne. In my capacity as an Executive Officer of a $5 billion per year Denver-based corporation, I frequently work with agents, brokers and financial intermediaries in all types of complex transactions where my high performance expectations are frequently unmet. I engaged Renee to assist me in my search for an appropriate location and house and expected that I would personally need to direct all of the construction completion and contract issues. I was pleasantly surprised that Renee both willingly and effectively assumed many of these responsibilities. Her ability, knowledge of the market, standard of service and follow-up expertise was professional and more than satisfactory. In addition, Renee has continued to work for us after the closing with the same energy, focus and dedication she displayed before the closing and fee payments. She has taken responsibility for working with the builder on all post-closing items (punch lists, escrow release, completion details, etc.) with an eye toward an extremely high required standard of finish. Her efforts have therefore saved us time, energy, and most important, reduced the "hassle factor" in connection with both dealing with a builder and acquiring a second home. Based upon my experience, I am happy to serve as a reference for both your firm and Renee. You are privileged to have an agent who knows the market so well and professionally represents her clients.
Gary M. Jacobs
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